The cost of your shipment is automatically calculated based on weight/size.

• Mailbox package with track and trace - €3.99


• Standard package NL €4.99


• Package Belgium - €5.99


• Package Germany - €8.99


• Package France - €9.99

Orders above €45,- have free shipping within the Netherlands!

Parcels to Belgium, Germany & France have free shipping above €75

Did you order on working days before 4:00 PM? Then your order will be shipped the same day.

We deliver our products in the Netherlands, Belgium, France and Germany.

You can track your order with the track and trace code that you receive in the email. You will receive the track and trace after your package has been shipped.

Unfortunately, it can happen that your order is damaged during shipment. We know that as a customer you can of course do nothing about this. In that case, we ask you to contact our customer service immediately. You can do this by email to support@thewildflowerclub.nl . It is also useful to send photos of the defect. Our customer service will process your message within 24 hours and look for the best solution together with you!

We are sorry that your order is not as you expected.

1. Go to our returns portal

You can return your items within 14 days after you have received your order. Click here to go to our return portal and follow the steps in the return process.

2. Packing

Pack your items and stick your created return label on the package. Don't forget to remove or cover the old shipping label.

3. Submit

Bring your package to the post office within 3 working days after registering your return.

NB! Packages that are not sent within 3 working days (after creating the return label) and that arrive at The Wildflower Club outside the return period, will not be accepted. You will then receive the amount back in the form of a shop credit.

Keep the proof of shipment of your return well. We are not responsible for return products that go missing.

4. Refund

Once we have received your return (unworn and undamaged), you will receive a refund or an adjusted Klarna invoice within 5 working days.

- We do not reimburse the return shipping costs.

- Earrings and sale items cannot be returned.

- We are not responsible for return products that go missing.

- If certain discount conditions are no longer met by returning items, this discount will be deducted from the returned products. For example, with 3 + 1 free: if you return an item, the free option expires. This will be deducted from your return

The return costs are the responsibility of the customer. You can create a return label with us for 4.99.

– Earrings cannot be returned due to hygiene reasons.

– Sale items with SALE in the title CANNOT be returned. This concerns items with high discounts.

Certainly! This saves shipping costs and it is of course a shame to have the delivery service drive extra if it is not necessary. Unfortunately, it is not possible to register multiple orders at once via our portal. So follow these steps:

1. Register one order in the normal way via our return portal
2. When you have received your return label, you can register the other order(s).
3. NB! With these order(s) you click on 'Return in store' under the return method. This way you do not have to purchase a label, but you do register the return.
4. Put all items together in a shipping bag/box and send your return within 3 working days.

Do you have questions? We are happy to help you! You can contact support@thewildflowerclub.nl

If you prefer to choose a delivery service for the return yourself, you can still register your return via our returns portal . Then click on 'return in store' so that you do not have to pay any label costs. You can then create a label yourself via your desired delivery service and drop off your package.

Keep the track and trace code in a safe place. We are not responsible for lost returns.

You can also deliver the return to us yourself. Go to our return portal and check that you want to return it in our store/warehouse.

It is possible to exchange your items by returning the item in question (within the return period) and ordering the replacement item. The return costs are for your own account.

A warranty period of 1 month applies to all items.

For discoloration on jewelry we have a warranty period of 6 months (if the regulations are adhered to). Of course, if the 6-month period has passed, it does not mean that the jewelery will discolour. You can always contact us if you have any questions or run into problems!

If an item is defective within the warranty period, please contact us immediately at support@thewildflowerclub.nl . State your order number and enclose a photo of the complaint.